Email Support #
You can contact us anytime by emailing:
support@zorasocial.uk
Please include the following details to help us assist you faster:
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Your full name and Zora username (if applicable)
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The email address linked to your Zora account
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A clear description of the issue or question
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Screenshots (if helpful)
Our Response Time #
We aim to respond to all enquiries within 24 to 48 hours. In times of high volume, it may take slightly longer, but we will get back to you as quickly as possible.
What We Can Help With #
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Logging in or resetting your password
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Reporting a bug or technical glitch
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Questions about your data, posts, or communities
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Issues with notifications or account settings
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Reporting harassment or safety concerns
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Help with job posts, events, courses, or classifieds
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Anything else Zora-related you need support with
In-App Help #
We are currently building an in-platform support widget. In the meantime, all queries should be directed to our email above.
Zora is a people-first platform, and your experience matters to us. Whether you need quick help or ongoing support, we are just a message away.
