Understanding Zora Social’s responsibilities and limitations
Zora Social provides a platform for individuals, organisations, and communities to connect, share information, and engage with one another. As with any digital service that hosts user-generated content, it’s important to clarify what Zora is responsible for — and what falls outside our legal and operational control.
This document outlines our platform’s liability position in clear terms.
Zora as a Hosting Platform #
Zora Social functions primarily as a hosting platform. This means:
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We provide tools for users to create content, post updates, organise events, offer services, and communicate with others.
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We do not pre-screen or approve every piece of content before it appears on the platform.
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We are not the publisher of user-generated content but serve as the host and technical facilitator.
Responsibility for User Content #
Users are solely responsible for the content they post. This includes:
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Updates, images, group discussions, and direct messages
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Job listings, classifieds, event notices, and course descriptions
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Comments or interactions made on other users’ posts
We expect users to follow our Community Guidelines and applicable laws. If we become aware of content that violates these standards, we may remove it or take further action, including account suspension.
Third-Party Interactions and Transactions #
Zora does not guarantee or endorse:
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Products or services offered by users through classifieds or job posts
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External links or websites shared by members
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Private agreements or arrangements made between users
While we provide features to support safer interactions (such as profiles, messaging, and community moderation), we are not liable for:
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Fraudulent offers or scams
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Losses or damages resulting from user-to-user exchanges
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Disputes arising from transactions, services, or employment facilitated through Zora
We strongly encourage users to conduct their own due diligence when engaging in any form of transaction or agreement through the platform.
Service Interruptions and Technical Issues #
While we work to ensure reliable access, Zora Social cannot guarantee:
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Uninterrupted service at all times
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Absence of software bugs, technical delays, or data errors
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Compatibility with every device, browser, or network
We aim to resolve technical issues promptly and appreciate user reports to improve our service. However, Zora is not liable for:
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Temporary outages or downtime
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Loss of user content caused by technical failures
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Delays in support responses during peak periods
Legal Compliance and Platform Protection #
Zora complies with legal obligations including data protection laws, regulatory reporting, and cooperation with law enforcement where required.
We may:
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Suspend or terminate accounts that repeatedly violate our terms
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Restrict content that breaches intellectual property rights, spreads misinformation, or endangers community safety
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Disclose account information when legally compelled to do so
Zora’s liability is limited in accordance with UK law. Users agree to use the platform at their own risk and accept the outlined limitations when registering an account.
Contact and Disputes #
If you believe the platform has acted improperly or you wish to raise a dispute regarding liability, you can contact us at:
All concerns will be reviewed in line with our internal policies and relevant regulations.
