Troubleshooting & Support – Zora Social UK

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Getting Started

5

Who is Zora for?
How to sign up and create your profile
Understanding user roles and badges
How to join groups and communities
What is Zora Social?

Safety & Privacy

5

Blocking or reporting someone
How your data is stored and protected
What to do if you feel unsafe online
Understanding cookies and third-party trackers
How to request your data or account deletion

Community Guidelines

4

What behaviour is not allowed on Zora
Respecting diverse voices and experiences
Policy on misinformation, spam and harassment
Our approach to moderation

Communities for Organisations

4

Creating a Community
Posting a job advert
Guidelines for professional use
Promoting your Community through Zora

Troubleshooting & Support

4

I Cannot Log In
My Post Disappeared
Not Receiving Notifications
How to Contact the Zora Support Team

Your Account

5

Updating Your Profile Information
Changing Your Email or Password
Managing Notifications
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About Zora

4

The Company
Zora’s Origin Story
Our Vision for the Future
Why Zora Prioritises Immigrants

Communities on Zora

4

What are Communities?
Running a Community Page
Partnering with Zora
Becoming a Verified Community

Platform Features In-depth

13

Activity Feed on Zora
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Submit a feedback
Exploring the Activity Feed
Creating Great Content on Zora
Exploring the Activity Feed

Legal & Ethics

6

Platform Liability
Cookies
Terms of Use
Content Ownership & Licensing
Privacy & Data Ethics
Reporting Legal Concerns

Courses

1

Offering or Joining a Course

Events

1

How to create an event

Classifieds

3

Rules for Selling or Promoting Items and Services
Posting and Responding to Classifieds
Tips for Buying Classifieds from a Seller

User Accounts

8

Who is a Premium User?
Who is a Community Rep?
Who is a Partner Community?
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Who is a Host?
Understanding Roles & Badges

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Troubleshooting & Support

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